OWN MORE THAN THREE PHONES ALL IN THE SAME FAMILY NAME?
v Multi Cover 3
£9.99 per month. (up to the maximum value of £1500)
v Multi Cover 5
£14.99 per month. (up the the maximum value of £2000)
Insurance FAQs
How will my premium be collected?
The premium will be collected by Direct Debit each month from your bank account.
When does my insurance cover commence?
Providing you have agreed to purchase the insurance option, your phone is covered from when you receive your phone.
Am I able to benefit from this insurance if I live outside the UK?
Regretfully the coverage is only available to those people who are permanently resident in the United Kingdom. If you reside in any other country such as the United States we regret that we are not able to provide insurance. If you are a UK permanent resident, you are covered for up to 30 days world-wide cover in any one year.
What does this policy cover?
Loss, Theft, inc. unattended theft from a secure vehicle/secure premesis, Accidental Damage, Water Damage, International Cover.
What are the main exlusions?
Deliberate damage, failing ot the report the loss/theft to the apropriate authorities.
If my phone has been stolen, how do I make a claim?
In the event of theft:
1. Notify the Network you are connected to and have the line temporarily barred
2. Notify the Police and obtain an Crime Reference Number
3. Contact the claim line on 0870 444 0023 to report the claim. You will be sent a claim form for completion which must be returned within 30 days of the date of claim together with your excess payment of £25 (£50 if your phone is 3G enabled).
Where can I obtain a copy of the insurance terms and conditions?
If you would like a further copy of the terms and conditions, please contact 0870 444 0023.
How can I make an enquiry about my insurance?
Please contact 0870 444 0023.
TWS Solutions www.RoseCommunications.com